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  Philosophy of Service



Philosophy of Service

The Colorado Department of Labor and Employment recognizes that providing the highest quality service to the citizens of Colorado depends on the competence, sensitivity, dedication, and effort of the individual employee.

Every member of the Department shall strive to:

Serve people in the same way we would like to be served. 
Exceed our customers' expectations.
Recognize that the value of our service will be defined by our customer rather than us.
Value our clients and act to solve their problems.
Improve performance continuously through imagination and innovation.
Commit to demonstrating technical and professional excellence.
Ensure solutions guided by the spirit as well as the letter of the law.

The Division of Workers' Compensation
Our mission is to assure the quick and efficient delivery of disability and medical benefits to injured workers at a reasonable cost to employers, without the necessity for litigation.  Responsibilities of the Division include administration of the workers' compensation statute, claims processing, records maintenance, insurance compliance, medical cost containment and first-level dispute resolution. 

Division of Employment and Training

Through a comprehensive integration of Workforce Development, Unemployment Insurance and Labor Market Information programs, the Division of Employment and Training shall provide quality, customer-driven employment and training services to job seekers and the business community.  This is accomplished by the timely and accurate payment of Unemployment Insurance benefits; comprehensive labor market data and analysis; and, effective, result-driven workforce development services including assessment, job readiness/search assistance, occupational/classroom training, job referrals and business services. 


The Division of Oil and Public Safety

The Mission of the Division of Oil and Public Safety (OPS) is to protect the users of petroleum products, users of explosives, boiler owners and public school students in the areas of safety, product quality, accurate measurement and safe building design. 


We protect all citizens from damages to public health and the environment caused by leaking petroleum storage tanks.

The Division of Labor
It is the mission of the Colorado Division of Labor to serve and protect the interests of Colorado employees, employers, and the general public through the responsible administration, regulation, and enforcement of Colorado labor laws.







All Applicable Rights Reserved, Copyright 2004 Colorado Department of Labor and Employment