UI Quarterly News
2nd Quarter 2003
State Unemployment Program
E-government Resource System
Colorado Department of Labor and Employment
Unemployment Insurance Operations, Tax
P.O. Box 8789, Denver, CO 80201-8789
303-318-9100 (Denver-metro area)
1-800-480-8299 (outside Denver-metro area)
| Bill Owens |
 |
Jeffrey M. Wells |
| Governor | Executive Director |
GLOSSARY OF TERMS
Unemployment Identification Number (UID) – The revised name of the current UI employer account numbers under SUPER. The UID will consist of eleven digits, instead of the current nine. Notification of the revised account number will be mailed for future tax-and-wage reporting. Please see the related article concerning the UID in this newsletter.
State Unemployment Program E-government Resource (SUPER) – A new, integrated UI Operations system, providing more effective customer services.
Interactive-Voice-Response (IVR) System – A telephone-menu system that offers various selections for the caller. If necessary, the caller is routed to the next available knowledge worker.
New Tax Forms
In addition to the new UID account numbers, current UI tax forms will be revised to accommodate the new SUPER system. Information concerning these new forms will be forthcoming.
Employer Change of Business Address
If you need to change your mailing, payroll, banking, location, or benefits address, please visit our Web site. It is available 24 hours per day, 7 days per week. Immediate submission of the address change via the UI Program’s Web site results in faster processing.
REMINDERS
Contact Us
To contact us, send an e-mail to unemp.tax@state.co.us or call 303-318-9100 (Denver-metro area), or 1-800-480-8299 (outside Denver-metro area). For questions relating to the Colorado Employment Security Act or Regulations Concerning Employment Security, please e-mail uistaffservices@state.co.us.
Internet Filing
File your quarterly unemployment insurance (UI) return at www.coloradoworkforce.com. Several advantages to using this method include:
New Unemployment Insurance Employer Account Numbers
With the implementation of the new State Unemployment Program E-government Resource (SUPER) system, current UI employer account numbers will change. Your UI account number will be referred to as your unemployment identification number (UID). The present nine digits will be changed to eleven digits (e.g., the current nine-digit account reads 123456.78-9; the new eleven-digit number will read 0123456.000-7). We anticipate this change will become effective in the fall of 2003. Notification of your revised account number will be mailed prior to the change.
Unemployment Insurance Tax Forms Discontinued as Inserts
In July 2002, a survey relating to inserts included in the tax-and-wage-report packets was provided to employers on the UI Program’s Web site. The results of the survey were published in the first-quarter 2003 newsletter. Based on the survey responses, the following forms will no longer be included in the tax-and-wage-report packets, beginning with the second-quarter 2003 mailing:
Form UITL-2, Employer Change Request, can be downloaded from the UI Program’s eSERVICES Web site, www.colorado.workforce.com. If you prefer to have this document mailed to you, please contact UI Operations, Tax at 303-318-9100 (Denver-metro area) or 1-800-480-8299 (outside Denver-metro area).
Connect With Us Via The Interactive-Voice-Response (IVR) System
A new interactive-voice-response (IVR) system will soon be available. The IVR system offers a menu from which options may be selected for call routing. By using your telephone touchtone keypad or by speaking the numeric option, menu choices may be selected. Please have your UID and/or employee social security number(s) at hand when calling the IVR system. These identifiers are required for certain IVR options. Please note that all current UI Program telephone numbers will remain the same.
Once you have dialed into the IVR system from the main menu, press “3” to access the Employer/Tax menu. After entering the Employer/Tax menu, several options are available:
