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Frequently Asked Questions About Unemployment Appeals

  1. What do I do if my appeal is untimely?

  2. How long will the appeal process take?

  3. Will there be a hearing at the Industrial Claim Appeals Office?

  4. What is an "appeal brief?"

  5. Do I need to type my brief, or is it permissible to submit handwritten information?

  6. Do I have to file a brief?

  7. Do I have to send a copy of my appeal brief to the other side?

  8. Do I have to send back my copy of the transcript after reviewing it?

  9. If I don't file a brief, will my chances of losing the appeal increase?

  10. Do I need an attorney?

  11. If I move and notify the Unemployment Insurance Benefits Section of my new address, do I also need to notify the Industrial Claim Appeals Office?

  12. Should I continue to file for benefits during the appeal process?

  13. Will my benefits automatically stop now that an appeal has been filed by my employer?

  14. If my benefits are denied, will I have to pay back what I have received?

  15. I'm working now (and not filing for benefits), so should I care if my benefits are denied?

  16. If I lose the appeal, can I appeal further?

  17. How can I obtain copies of Industrial Claim Appeals Panel decisions?

  18. Where can I obtain copies of the Colorado Employment Security Act and the Regulations Concerning Employment Security?

  19. What if I cannot afford an attorney, who can I contact?



1.   What do I do if my appeal is untimely?

An appeal of a hearing officer's decision must be received by the Industrial Claim Appeals Office within 20 calendar days of the date of the decision.  If the 20 days has passed, but you still want to file an appeal, you must show good cause for the untimely appeal.  You may file an untimely appeal by mailing a written statement indicating you are appealing to: ICAO, PO Box 18291, Denver, CO 80218-0291.  You may also fax a written statement indicating you are appealing to: ICAO (303) 318-8139.  

You must describe in detail why the appeal is late.

Please include: 1. the claimant's name and social security number, AND, 2. the docket number, AND, 3. a copy of the decision you are appealing OR the date of the decision you are appealing.

 

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2.   How long will the appeal process take?

The length of time it takes to resolve the appeal depends on how many appeals are pending, as well as individual factors, such as the time required to prepare a transcript, the complexity of the issues involved, whether the parties file briefs, and whether extensions of time are needed for filing briefs.  In most cases, the Panel issues an order within two or three months after the date an appeal is received.

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3.   Will there be a hearing at the Industrial Claim Appeals Office?

The Industrial Claim Appeals Panel will not conduct a hearing.  The Panel's review of the case will be based solely on a review of the record made before the hearing officer, as well as the parties' written arguments.  You may not submit new evidence to the Panel.  Any evidence that was not presented at the hearing will not be considered by the Panel.  After reviewing the case, the Panel will issue a written decision which will be mailed to the addresses on file for the parties.

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4.   What is an "appeal brief?"

A brief, or written argument, is nothing more than a written statement of the reasons you disagree with the hearing officer’s decision.  There is no particular format that must be followed when submitting a written argument.  Most parties simply write a letter in which they outline the issues they wish the Panel to consider.  Appropriate issues to raise in the written argument may include:

  • The hearing officer failed to give sufficient weight to certain evidence introduced at the hearing.

  • The hearing officer improperly ruled against requests you made during the hearing.

  • The decision is not supported by the facts.

  • The decision is incorrect as a matter of law.

  • Other issues you may have with the decision or how the hearing was conducted.

If there are specific examples in the transcript that support your position, be sure to refer to them by page number in your statement.  A written argument is NOT an invitation to submit “new” evidence that was not presented at the hearing.  It IS your opportunity to present statements based on the evidence reflected in the transcript that point out the factors the Panel should consider in making their decision.  In other words, this is your chance to say why you feel the hearing officer’s decision should be changed or should stay the way it is.

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5.   Do I need to type my brief, or is it permissible to submit handwritten information?

You are not required to type what you submit.  Handwritten statements are acceptable, as long as they are legible.

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6.   Do I have to file a brief?

The parties to an appeal before the Industrial Claim Appeals Office do not have to file a brief.  A brief is your opportunity to provide the Panel with a more detailed or specific explanation of why you feel the hearing officer’s decision should be reversed or affirmed.  If you are the appealing party, and have nothing to add to the explanation in your initial appeal statement, you may decide that a brief is unnecessary.

If you are the opposing party, you will be mailed a transcript along with notice of an initial opportunity to file a brief in support of the hearing officer’s decision.  If the appealing party files a brief, the opposing party will also be given an opportunity to file a second brief in response to the appealing party’s brief.  However, if the appealing party does not file a brief, the opposing party will not have another opportunity to file a brief.  Therefore, if the opposing party has arguments to make in support of the hearing officer’s decision, they should file a brief when they receive the transcript and initial Notice of Opportunity to File Brief.  The opposing party may, however, determine that a brief is unnecessary and elect not to file a brief.

Example:

             An employer disagrees with the hearing officer’s decision in a particular claimant's case, and timely submits an appeal to the Panel.   A “Notice of Appeal to Industrial Claim Appeals Panel” is sent to both parties, and the claimant is also sent a copy of the employer’s appeal letter.  A transcript is prepared and mailed to both parties, and both parties then have an opportunity to file a brief.  If the employer files a brief, the claimant will be sent a copy of the employer’s brief, and will then have a chance to file a response.  If the employer does not file a brief, and the claimant failed to file a brief during the initial briefing period, the claimant would have no other opportunities to file a brief.

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7.   Do I have to send a copy of my appeal brief to the other side?

No, you do not need to send a copy of your appeal brief to the other side.  The Panel will send a copy of the appealing party's brief to the opposing party, so that party can file a response brief.

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8.   Do I have to send back my copy of the transcript after reviewing it?

You do not have to send back your copy of the transcript.  The Panel has its own copy of the transcript and will refer to it in considering the appeal.

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9.   If I don't file a brief, will my chances of losing the appeal increase?

You will not be penalized for failing to file a brief.  However, we do not keep statistics which show whether the chances of losing the appeal are greater when no brief is filed.  If you are unsure of whether to file a brief, you should probably file one.

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10.   Do I need an attorney?

You are not required to be represented by an attorney.  Parties have the right to be represented by an attorney or other individual, but whether you obtain representation is up to you.

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11.   If I move and notify the Unemployment Insurance Benefits Section of my new address, do I also need to notify the Industrial Claim Appeals Office?

Even if you notified the Benefits Section of your new address, to ensure that you receive items mailed to you by the ICAO, also notify the ICAO of your new address.

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12.   Should I continue to file for benefits during the appeal process?

Claimants who are appealing a denial of benefits should continue to file bi-weekly claims for benefits.  You must also continue to meet eligibility requirements.  To remain eligible, you must be unemployed, be able to work and available for work, and you must be searching for work.  If you win your appeal, you will be paid for only those weeks for which you filed a bi-weekly claim.

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13.   Will my benefits automatically stop now that an appeal has been filed by my employer?

Your benefits will not be stopped when an employer files an appeal of an award.  Claimants should continue to file bi-weekly claims for benefits.  You also must continue to meet eligibility requirements.  To remain eligible, you must be unemployed, be able to work and available for work, and you must be searching for work.  If the employer wins the appeal, your benefits will be stopped and you may be asked to repay benefits you already have received.

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14.   If my benefits are denied, will I have to pay back what I have received?

Your entitlement to unemployment benefits based on the wages you earned from a particular employer is determined by the reason you separated from that employer.  If you are disqualified based on your separation from a particular employer, you may have to repay the benefits you have already received based on that employment.  You can find out what effect a disqualification will have on your claim by contacting the Division of Employment, Customer Service/Benefits.  Their telephone number in the Denver area is: (303) 318-9000. Outside the Denver area, you may call toll-free: 1-800-388-5515.

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15.   I'm working now (and not filing for benefits), so should I care if my benefits are denied?

Entitlement to benefits based on wages earned from a particular employer is determined by the reason for separation from that employer.  If you are disqualified based on your separation from a particular employer, you may have to repay what you have already received based on that employment.  You may determine what effect a disqualification will have on your claim by contacting the Division of Employment, Customer Service/Benefits.  Their telephone number in the Denver area is (303) 318-9000, or toll-free at 1-800-388-5515.

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16.   If I lose the appeal, can I appeal further?

Final orders of the Panel can be appealed to the Colorado Court of Appeals.  Instructions for filing an appeal are at the end of each Final Order the Panel issues.  Please remember that an appeal to the Colorado Court of Appeals must be RECEIVED BY the court within 20 days of the date the Final Order is issued.

The Court has a number of specific procedures you must follow if you wish to file an appeal, and a specific form for appeals of unemployment cases.  You may access that form and the Court procedures online.

Colorado Court of Appeals Procedures and Forms

If you have questions about how to file an appeal with the Court of Appeals, you may contact the Court at (303) 837-3785.  The Court also has an online document available to assist you.

Colorado Court of Appeals ICAO Appellate Checklist (PDF)

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17.   How can I obtain copies of Industrial Claim Appeals Panel decisions?

By law, information obtained by the Department of Labor and Employment concerning a claim for unemployment benefits may not be released, except to the parties involved.  Consequently, decisions of the Industrial Claim Appeals Panel in an unemployment case are available only to the parties involved in that case.

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18.   Where can I obtain copies of the Colorado Employment Security Act and the Regulations Concerning Employment Security?

The Colorado Employment Security Act (CESA) is the section of the Colorado statutes which governs the unemployment insurance program.  The Regulations Concerning Employment Security are the Department of Labor and Employment's regulations governing the unemployment insurance program.  Printed copies of each may be obtained by calling the ICAO at (303) 318-8133.  Copies may also be obtained from Customer Service/Benefits at (303) 318-9000 in the Denver area, or toll-free, 1-800-388-5515.

The CESA and the regulations are also available on-line.  

Colorado Employment Security Act (CESA)

Regulations Concerning Employment Security

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19.   What if I cannot afford an attorney, who can I contact?

If you are in need of legal assistance and cannot afford an attorney you may wish to contact Colorado Legal Services at the following site: www.ColoradoLegalServices.org

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