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Text message scam targets unemployment insurance recipients

A new scam is being used to steal from people on unemployment insurance (UI). This scam has not been reported in Colorado. The purpose of this message is to warn those receiving UI benefits in Colorado to be wary.

The scammer sends a text message to those on UI benefits and pretends to be from the UI office. The message states their claim has been shut down and to call the number provided to get it started back up. When people call, they are asked for personal information, including their debit-card number and personal identification number (PIN). Then the scammer goes into their claim and steals their money.

The Colorado UI Program does not use text messaging. Anyone who receives a text message claiming to be from the Colorado UI Program should not respond to that text message.



The Unemployment Insurance (UI) Program has developed a new brochure, Publication B-647, Getting Paid Unemployment Benefits. This brochure is mailed to new claimants. It relays basic UI information to claimants.

The UI Program began mailing Getting Paid Unemployment Benefits on October 16, 2009. The brochure is mailed to all new claimants in the same envelope as Form UIB-388, Notice of Tax Withholding.


If you are applying for or receiving unemployment insurance (UI) benefits, your children might be eligible to receive free or reduced-price meals at school.  The U.S. Department of Agriculture (USDA) sponsors the school-meal program.  Please read the USDA’s letter for more details about their school meal program.

Please do not call the UI Program for additional information.  This information is provided as a courtesy to the USDA.


Because of a high call volume, callers to the Unemployment Insurance (UI) Customer Contact Center are currently experiencing a long wait time before speaking with a customer-service representative. To avoid long wait times, read Publication B-19, Unemployment Insurance Handbook for Claimants, as your first source of information about UI claims. For other methods of obtaining information about your UI claim, read the Unemployment Insurance Claim Self-Service Resource Guide.


The 2008 Colorado Employment Security Act (CESA) is now available in a print-ready format. This Portable Document Format (PDF) of CESA does not have an index or headings on each page providing the section of statute appearing on the page.

If you wish to print a PDF copy, click on Unemployment Law, and then click on PDF Version.


The UI Program provides temporary and partial wage replacement to workers who have become unemployed through no fault of their own. The program is funded by employer paid taxes and provides benefits to those who meet the eligibility requirements of the Colorado Employment Security Act. The intent of the program is to aid in maintaining the economic stability within a community by safeguarding the income and purchasing power of the unemployed worker. The program is administered by the Division of Employment and Training of the Department of Labor and Employment.


Colorado law requires all persons 18 years and older to provide proof that they are lawfully present in the United States before receiving certain benefits, including unemployment insurance (UI). In order to receive UI benefits from Colorado, you must affirm that you are a citizen or a legal, permanent resident of the United States or otherwise legally reside in the United States in accordance with federal law. You must possess and provide information regarding one of the following forms of identification (ID):

  • A valid Colorado driver’s license or a valid Colorado ID card.

  • A United States military ID card or a military dependent ID card.

  • A United States Coast Guard Merchant Mariner card.

  • A Native American tribal document.

NOTE: Unemployed workers living outside Colorado must provide information proving that they have a valid driver’s license or ID card issued by another state or by Canada.

You must affirm your citizenship or legal presence in the United States by signing and returning Form UIB-1, Claim for Unemployment Insurance Benefits. Also, please provide information about your proof of ID on the same form. The form is mailed to you after you file a new UI claim, file an additional UI claim, or reopen an existing UI claim. You must provide this information only once during each claim year. The form must be completed, signed, and received by the UI Program within the timeframe specified on the form or your claim for UI benefits will not be paid for the weeks prior to the week in which the form is received by the UI Program.


UI claimants can file a request for payment of UI benefits by visiting the Colorado Unemployment Benefits Line Online (CUBLine Online) Web site. To access CUBLine Online, click on CUBLine Online on the left side of this Web page. 

Emergency Unemployment Compensation Online Application


When the benefits on your regular UI claim exhaust or your claim expires, you will receive notification advising you to go to the EUC Online Application. to file an initial EUC application or reopen an existing EUC claim. The EUC Online Application is available 24 hours a day, 7 days a week.


Detailed information about the available EUC benefits can be found on the EUC Web page. The Customer Contact Center is experiencing high call volumes, and callers are experiencing long wait times. You may find answers to your questions on the EUC Web page and eliminate the need to call the Customer Contact Center.


The federal government provides up to 13 additional weeks of Emergency Unemployment Compensation (EUC) benefits for states that reach a total three-month average unemployment rate greater than 6 percent. Colorado has reached a three-month (December, January, and February) average unemployment rate greater than 6 percent and Colorado claimants now qualify for 13 additional weeks of EUC benefits. The first payable week for this EUC extension is the week ending April 18, 2009.

If you are currently filing for EUC benefits, continue to file via the Colorado Unemployment Benefits line (CUBLine) or CUBLine Online. If you need to file for EUC or reopen an existing EUC claim, you may visit the EUC Online Application. The EUC Online Application is available 24 hours a day, 7 days a week. The Unemployment Insurance (UI) Program contacts all potentially eligible individuals with more information.


As part of the economic stimulus bill, all claimants eligible for and currently receiving regular unemployment insurance (UI) and Emergency Unemployment Compensation (EUC) benefit payments will receive an additional $25 a week. Before payments are issued, the UI Program must first make necessary programming modifications. The modifications are in progress and 03/23/2009 has been targeted for rollout of the first payment of the additional $25 a week including all back payments to 02/28/2009.  Payments of the additional $25 a week will end on 07/03/2010.

All Applicable Rights Reserved, Copyright 2004 Colorado Department of Labor and Employment